1. What is delivered
Nothing is shipped. On confirmation you receive an electronic booking voucher containing the trip, the departure date, seat numbers, traveller names, the pickup point and the operator's contact details.
2. When
The voucher is issued to the email and phone on the booking immediately on payment confirmation, and is available in My Bookings at any time.
Joining instructions — exact reporting time and pickup location — are sent by the operator at least 48 hours before departure.
3. If you do not receive it
Check spam, then contact support@joingrouptour.com or our Grievance Officer with the booking reference. We re-issue within one working day.
4. Service area
Bookings are accepted from India. Trips depart from the cities listed on each trip page. International trips exclude visas, insurance and international flights unless the listing says otherwise.