List your trips

Safety Standards

What we require of operators, and what you should expect on a departure — particularly at altitude.

Applies to: Everyone · Last updated 29 August 2026

1. Every operator must hold

These are checked at onboarding and must stay current.

  • •Valid business registration and PAN
  • •Current public liability insurance
  • •State tourism registration where the state requires it
  • •A named 24x7 emergency contact
  • •A written emergency and evacuation plan

2. High-altitude departures (above 3,000 m)

Trips to Spiti, Ladakh, Chandratal and comparable routes carry additional requirements, because the nearest hospital can be hours away on poor roads.

  • •Supplemental oxygen carried on the vehicle
  • •A first-aid-trained trip leader travelling with the group
  • •An acclimatisation day built into the itinerary where the route gains altitude quickly
  • •A documented evacuation route

3. Transport

Vehicles must hold a valid tourist permit and fitness certificate, and drivers must hold a current commercial licence appropriate to the vehicle and terrain.

4. Reporting a safety concern

Report anything unsafe to support@joingrouptour.com. We investigate safety reports ahead of all other queries and can suspend an operator's listings immediately while we do.

Other policies