Legal & Policies

Everything governing how JoinGroupTour works. Last updated 29 August 2026.

For everyone

The rules for using JoinGroupTour. We are a marketplace: operators run the trips, we handle discovery and booking.

What personal data we collect, why, who we share it with, and the rights you have over it.

Each operator sets its own cancellation terms, shown before you pay. These platform-level rules apply on top.

How money moves: what travellers pay, and when operators receive it.

What we require of operators, and what you should expect on a departure — particularly at altitude.

Required under the Consumer Protection (E-Commerce) Rules, 2020 and the IT Rules, 2021.

Conduct rules for travellers and operators using the platform.

What we store on your device and why.

We sell a seat on a dated trip, not a physical product. This explains what is delivered, when, and how.

Every component of the amount you are asked to pay, and the tax on it.

The agreement between a travel operator and the platform: what you publish, what we charge, how you get paid, and the standards you commit to.